Top 10 Employee Engagement Survey Platforms In Australia
This comprehensive guide explores the top 10 employee engagement survey platforms available in Australia, helping you make an informed decision for your organisation.
1. Sentrient Employee Engagement Surveys
Sentrient is an all-in-one performance management system trusted by over 600 Australian businesses. Their employee engagement survey platform is specifically designed for Australian and New Zealand organisations, offering a straightforward, reliable solution for measuring workplace satisfaction and engagement.
Key Features
Flexible Survey Types: Create pulse surveys, health and well-being surveys, and formal annual engagement surveys
Customisable Questionnaires: Measure engagement across key areas, including nature of work, leadership and management behaviour, career development, teamwork, company values, and company pride
Real-Time Reporting: Access instant results and reports at individual, team, and organisational levels
Multiple Engagement Metrics: Track engagement, satisfaction, dedication, happiness, health and wellbe ing, and workplace safety
Easy Implementation: Simple to set up and use with minimal technical requirements
Anonymous Responses: Encourage honest feedback with complete confidentiality
Integrations
Sentrient integrates seamlessly with their broader performance management system, allowing data to flow naturally between surveys, performance reviews, and compliance management modules.
Pros and Cons
Pros:
Trusted by 600+ Australian businesses
All-in-one platform with compliance and HR tools
User-friendly interface requiring minimal technical expertise
Real-time reporting and analytics
Affordable pricing suited for Australian businesses
Focus on Australian workplace culture and compliance
Cons:
Limited third-party integrations compared to larger platforms
May require additional modules for broader HR functions
Best Suited For
Small to medium-sized Australian organisations looking for a straightforward, locally focused engagement survey platform that integrates with compliance management.
Pricing
Custom pricing based on organisation size and requirements. Contact Sentrient directly for a personalised quote.
Conclusion
Sentrient offers Australian businesses a reliable, locally designed platform specifically tailored to understanding the Australian workplace. With over 600 organisations trusting the platform, it's an excellent choice for organisations seeking simplicity combined with local expertise.
2. Rippling Employee Surveys
Rippling is a global all-in-one HR, payroll, IT, and spend management platform available in Australia. Their employee survey tool integrates seamlessly with their broader HR ecosystem, enabling organisations to combine survey data with employee information for deeper insights.
Key Features
Pre-Built Templates: Choose from customisable survey templates or create surveys from scratch
Event-Based Automation: Trigger surveys based on specific employee lifecycle events, such as onboarding or exit
Anonymous Responses: Support for confidential feedback collection
Advanced Analytics: Drill down into survey results using employee demographic filters
Multi-Step Workflows: Automatically trigger actions and notifications based on survey responses
Role-Based Permissions: Control who can create and view survey results
Real-Time Dashboards: Visualise results and trends instantly
Integrations
Rippling integrates with 500+ third-party applications, including Slack, Google Workspace, Microsoft 365, Greenhouse, and many others, creating a connected HR ecosystem.
Pros and Cons
Pros:
Highly rated (4.9 stars on G2, Capterra, and GetApp)
Unified platform combining HR, payroll, IT, and surveys
Advanced workflow automation capabilities
Strong analytics and real-time reporting
Event-based survey triggering
Excellent customer support and resources
User-friendly interface
Cons:
Pricing can be high for small organisations
No free trial (demo available)
Steep learning curve for advanced features
Custom pricing model is less transparent
Best Suited For
Growing organisations and enterprises who are seeking an integrated, all-in-one platform that combines surveys with comprehensive HR and payroll management. Ideal for companies with global operations.
Pricing
Custom quotes based on modules and employee count. Typically starts at $12 or more per month per employee. Individual pricing varies by feature selection and organisation size.
Conclusion
Rippling excels as a comprehensive platform that integrates employee surveys into a larger, unified HR ecosystem. For organisations already using or considering Rippling for payroll and HR, the survey functionality provides seamless integration and powerful automation.
3. WTW (Willis Towers Watson) Employee Surveys
WTW is a global consulting firm providing comprehensive employee survey services to Australian organisations. With over 10 million surveys conducted annually across 100 languages, WTW brings deep expertise in understanding global workplace culture and engagement.
Key Features
Advanced Analytics: Benchmarking against over 400 norms covering geographic, sector, functional, and demographic categories
Powerful Survey Platform: Seamless experience linked to HRIS systems, eliminating duplicate data entry
Expert Analysis: Consulting-led insights from PhD-qualified social scientists
Key Driver Analysis: Identify specific drivers of engagement and satisfaction
Predictive Modelling: Predict behaviour drivers of customer satisfaction and operational outcomes
Automated Reporting: Branded invitations, reminders, and immediate report generation
Executive-Quality Reports: PowerPoint-ready presentations for leadership
Integrations
WTW's platform integrates with major HRIS systems, eliminating the need for employees to re-enter demographic information and streamlining data management.
Pros and Cons
Pros:
Unrivalled benchmarking data (10+ million surveys annually)
97% client recommendation rate
Expert consultation and analysis
Advanced statistical techniques available
Global reach with local expertise
High-quality professional reporting
Cons:
Premium pricing reflecting consulting services
May be over-specified for small organisations
Longer timeline due to consulting involvement
Less suitable for quick pulse surveys
Best Suited For
Large organisations and enterprises who are seeking comprehensive, expert-led employee survey programs with advanced benchmarking, predictive analytics, and strategic insights. Best for organisations conducting regular, large-scale surveys.
Pricing
Premium pricing reflecting consulting services. Contact WTW directly for detailed quotes based on survey scope and organisation size.
Conclusion
WTW provides world-class survey expertise backed by an enormous database of benchmarking information. If your organisation values expert analysis and deep insights over self-service platforms, WTW is an excellent investment.
4. McArthur Talent Architects Employee Engagement Surveys
McArthur Talent Architects is a trusted HR consulting partner with nearly a decade of experience helping Australian organisations improve employee engagement and retention. Their Life App System and Talent Retention Index (TRI) provide data-driven insights grounded in Gallup's Australian employee engagement research.
Key Features
Real-Time Pulse Surveys: Customisable platform with an intuitive interface for engagement tracking
Research-Based Metrics: Seven core questions based on Gallup's Australian employee engagement framework
Seven Demographic Filters: Segment results across multiple employee categories
Custom Questions: Include up to 25 additional questions aligned with strategic HR goals
Multiple Distribution Methods: Email, SMS, or manual paper format options
Advanced Dashboard: Live results monitoring and expert analysis reports
Talent Retention Index (TRI): Strategic tool identifying retention drivers and risks
Industry Benchmarking: Compare results against local government and industry standards
Integrations
The Life App System operates as a standalone platform with flexible data export capabilities, enabling seamless integration with other HR systems.
Pros and Cons
Pros:
Strong local expertise focused on Australian workplace culture
Grounded in respected Gallup research
Flexible survey distribution methods
Expert HR consultant analysis included
Affordable pricing for local businesses
Specific focus on retention drivers
Cons:
Limited third-party integrations
Smaller platform ecosystem compared to global competitors
May require external integration work
Best Suited For
Australian mid-sized organisations seeking expert HR consulting combined with pulse survey technology. Particularly valuable for organisations focused on retention and succession planning.
Pricing
Custom quotes based on organisation size and survey requirements. Generally, more affordable than premium consulting firms like WTW.
Conclusion
McArthur combines local HR expertise with accessible technology, making it ideal for Australian organisations wanting professional engagement insights without enterprise-level pricing.
5. Employment Office Employee Engagement Surveys
Employment Office is an Australian HR consulting firm specialising in employee engagement surveys. They provide a consulting-first approach, handling survey setup, research, analysis, and reporting on behalf of organisations, ensuring unbiased processes and objective reporting.
Key Features
Third-Party Administration: Professional management of the entire survey process
Customised Questions: Recommendations based on 16 key organisational areas
Anonymous Responses: Ensures confidentiality and honest feedback
Year-on-Year Tracking: Monitor engagement trends over time
Strategic Recommendations: Based on analysis of results and organisational context
Communication Strategy: Built-in approach to maximise response rates
Comprehensive Analysis: Professional reporting and interpretation of findings
Integrations
The Employment Office operates as a service provider, handling the complete survey process with flexible reporting that can be integrated into existing HR systems.
Pros and Cons
Pros:
Full-service approach removing administrative burden
Third-party neutrality increases employee trust and honesty
Customised questionnaires aligned to organisational needs
Professional analysis and reporting
Australian expertise and understanding
Fixed-price model with transparent costs
Cons:
Less control over day-to-day survey administration
May have longer turnaround times
Dependent on consultant availability
Limited real-time self-service analytics
Best Suited For
Organisations who want a fully managed, professional engagement survey service that requires no internal resources or technical expertise. Best for companies prioritising survey quality and professional analysis.
Pricing
Fixed pricing model with costs determined by survey scope and organisation size. Typically, mid-range for Australian HR consulting services.
Conclusion
The Employment Office provides peace of mind through comprehensive survey management and professional analysis, eliminating internal resource requirements and ensuring objective, high-quality results.
6. SACS Employee Engagement and Wellbeing Surveys
SACS is an employee engagement and wellbeing consultancy with over two decades of experience helping Australian and New Zealand organisations. They combine psychological science with validated research to create comprehensive engagement assessment programs.
Key Features
Evidence-Based Surveys: Validated in Australian workplaces using psychological research
Customisable Length: Surveys ranging from 90 to 140 questions fully tailored to organisational needs
Percentile Reporting: Clear context showing performance against benchmarks
Industry Benchmarking: Australian and New Zealand-specific comparison data
Key Drivers Analysis: Identifying job, team, organisational, and leadership resources
Comprehensive Metrics: Measures stress, diversity climate, occupational health and safety, and intention to leave
Fixed-Price Model: No per-response fees, ensuring transparent costs
Multi-Level Reporting: Results segmented by division, team, tenure, and location
Integrations
SACS operates as a consulting partner, providing detailed reports that integrate with broader HR strategies and development initiatives.
Pros and Cons
Pros:
Over 20 years of Australian experience
Deep psychological and research foundations
Affordable fixed-price model without per-response fees
Comprehensive benchmarking data
Focus on employee wellbeing alongside engagement
Expert consultant recommendations
Flexible customisation options
Cons:
Limited self-service technology platform
May require longer implementation timelines
Smaller ecosystem compared to global platforms
Less focus on automated workflows
Best Suited For
Organisations with a genuine commitment to employee wellbeing who are seeking deep psychological insights and expert consulting. Particularly valuable for healthcare, government, and professional services organisations.
Pricing
Affordable fixed-price model with no per-response fees. Typically, mid-range pricing reflects the cost of consulting services and psychological expertise.
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