What Is A Knowledge Management System?
A knowledge management system is software used by organisations to help manage resources including knowledge-based documents, frequently asked questions, and other information useful for their employees. It is an integral part of an organisation’s learning and development program. An online knowledge management system is often included as a crucial module in modern Human Resource Management Systems (HRMS). It enables employees to access online resources when required and enhance their skills. Why use a knowledge management system? It serves as an online encyclopedia and works as a valuable tool for businesses in every industry. Employers can help provide a consistent learning resource and maintain transparency of the current affairs in their whole organisation. Some of the most important uses of a knowledge management system include: Help employees find answers Employees might not be able to communicate with HR or their manager every time a question arises. In these...