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Beyond the Buzzwords: Why Performance Management is Your Startup's Survival Kit

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What Is A Performance Management System?

 



Introdution

Effective employee performance management is key to organisational success. Whether you’re managing a startup or a large enterprise, a systematic approach to track and improve performance is essential. Modern performance management has shifted from annual reviews to continuous development, real-time feedback, and goal alignment. With the rise of remote and hybrid work, a strong performance management system is more important than ever. In this comprehensive guide, you’ll discover everything you need to know about performance management systems.

Performance Management System

A Performance Management System (PMS) is a framework used by organizations to track, assess, and improve employee performance.
At its core, a performance management system helps you align individual employee goals with your broader organisational objectives.

Unlike traditional annual reviews, a modern performance management system is an ongoing process that connects various aspects of employee development. It’s not just about evaluating what your employees have done; it’s about setting clear expectations, providing regular feedback, and creating opportunities for growth and improvement.

For example, if your company aims to increase customer satisfaction by 20%, your system should help break this down into specific, measurable targets for customer service representatives, like maintaining a 95% positive feedback rating or reducing response times to under two hours etc.

These systems typically combine both digital tools and human processes. The digital aspect might include software for goal tracking, performance reviews, and feedback collection, while the human element involves regular check-ins, coaching sessions, and development planning.
Together, they create a comprehensive approach to managing and improving employee performance.

With Sentrient’s performance management system, you get a user-friendly solution that grows with your organisation. Our performance management systems adapt to your unique needs while maintaining best practices in employee development and performance tracking.

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What Is A Performance Management System?

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